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Returns & Refunds

If you want to make a complaint, we suggest:
1. Call to us, perhaps we can resolve the situation through a phone call.
2. If the conversation has not solved the case, please send us the goods.
When submitting a claim, please return the product with all its accessories and a copy of the purchase invoice. Join the product name, e-mail or postal address, telephone number, indicating the number of the product and cause of complaint, date of purchase and the occurrence of defects.
3. Send us product, you have bought in our shop
The faulty product must be sent to:
Montano,
Tetmajera 10
34-400 Nowy Targ
 
Return.
Under current law, you have 14 days to return the goods. To withdraw from the contract and return the product purchased from us, please email us your details along with the account number and your phone and send it to our address along with the returned product / products:
Montano,
Tetmajera 10,
34-400 Nowy Targ
To attach the package also received all accessories and bill of sale or invoice.
 
WARNING!
Goods made to special orders *, are not recoverable.
The exchange of goods is carried out for 14 days at the expense of the company Montano.
* - These are the things labeled as to the identity

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